How do I complain to o2?
firstname.lastname@example.org Make sure you include your contact details and what you’d like us to do to resolve your complaint.
We’ll send you an acknowledgement of your complaint straight away and get the investigation started.
We’ll try to give you a call on the phone, so let us know when it is best to call you..
What time does 02 customer service open?
Monday-Friday, 8am-6pm0844 463 02 02 Lines open Monday-Friday, 8am-6pm….For any other Pay Monthly questions, check our Pay Monthly help articles.Customer ServiceNumberChargesFrom your O2 mobile202FreeFrom a landline0344 809 0202Standard UK rateFrom abroad+44 344 809 0202Free†
Does o2 have live chat?
Yes you can, once logged into My Account, Live chat is available from the bottom of the My Account home page. Just click on the ‘chat now’ button to start the conversation. Live chat is the quickest way to get in touch. It’s an online conversation with someone from O2.
What numbers are free on o2 contract?
0800 and 0808 numbers are free; it’s also free to call O2 Customer Service numbers.
Is 0203 a free number?
You can only phone 0203 numbers for free if you have inclusive minutes remaining on your landline or mobile tariff, otherwise you will have to pay your provider a per-minute rate plus an access charge as outlined in their terms.
How do I find my 02 number?
5) There should be an option to see My number in your phone’s menus.On an Android-based phone, you can see if your number is listed in. Settings > About phone > Status > SIM Status > My phone number > … If you’re an iPhone owner, navigate to Settings > Phone and My Number will be the first field on the list:
Does o2 have an email address?
Go to o2.co.uk. Type in your username and password to sign in. Click on the ‘O2 Webmail’ icon. …
How can I speak to someone at o2?
Over the phone: If you are a Pay Monthly customer, please call 0800 0901808. If you are a Pay As You Go customer, please call 0800 3134302. Online: Use Live Chat to have an online conversation with a customer service advisor – you can also get a copy of the conversation if you need it – just ask the advisor for it.
Is o2 live chat 24 hours?
We’ve now reopened Live Chat, but with fewer agents and reduced hours (8am – 8pm). You’ll only be able to use Live Chat when an agent is available. For queries, please take a look at our help pages, sign in to My O2 or if you’re a business customer, try My O2 Business.
Can I call o2 free from my mobile?
Sign in to My O2 and choose a phone. Call us free from your mobile on 202. Call us from a landline on 0344 8090202 (standard rates apply) Visit one of our stores.